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Thello Day trains
Thello trains are international trains operating between France and Italy. The trains operate both during the day and overnight. During daytime, you can travel on board the Thello day trains from Marseille or Nice to reach Genoa or Milan. When travelling overnight, you can take the Thello night trains from Paris to reach many cities in Italy, including Milan and Venice. Attendants are available at all hours on the Thello trains.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Thello Day trains tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Bar buffet car Access to the bar buffet car where snacks and beverages can be bought. small>|
|Comfortable seats Spacious seats with a headrest and generous legroom. small>|
|Reclining seats Cosy with more legroom, reclining seats are ideal to enjoy the trip. small>|
|Power sockets Ideal to plug your laptop, phone or any electronic device from your seat. small>|
Reviews & ratings Thello Day trains
Common Questions, Simple Answers
Q. Do I need to purchase a reservation and if I do, how do I book it?
A. To find out if the train you plan on taking requires travellers with a pass to purchase a seat reservation, use our reservation booking tool.
You can book most reservations from our website or mobile site, prior to your departure to Europe. In some countries, Greece and Portugal as an example, seat reservations are mandatory for some trains and can only be purchased locally.
If you’re already in Europe, you can still purchase your reservation from us as long as e-tickets are offered for the train you wish to travel on.
Q. Where can I see the exchange and refund conditions of my train ticket?
A. When browsing fares on our website, you can read a brief description of each fare flexibility level, and then see the full exchange and refund conditions for each fare.
Once you have booked a train ticket with us, its exchange and refund rules will be indicated in your Rail Europe booking confirmation email, as well as printed with your train ticket and/or on the ticket jacket in the case of paper tickets. Please note that train tickets must be received for exchange or refund within the allowed time frame mentioned in the exchange and refund conditions.
Q. Can I choose a specific seat on a train when making my reservation?
A. At this time, it’s not possible to choose a specific seat on our website when booking a reservation.
Q. I missed my train. What should I do?
A. If you’re traveling with a train ticket that doesn’t include a reservation, you can simply get on the next train that accepts tickets without reservations.
If you’re traveling with a train ticket that includes a reservation, you may have to purchase a new train ticket. Review the exchange and refund terms of your ticket to determine if your train ticket can be exchanged.
If you missed your train due to a connecting train being delayed, ask a Conductor or railway official to endorse your train ticket to say there had been a delay. This is usually sufficient proof for the train staff at the onward station to allow a free transfer to the next available train.
Upon your return home, please contact us via the Contact Us page to inquire about an applicable refund your ticket may qualify for. All refund information may be found on the after-sales voucher that was included with your train ticket.
Q. I want to refund my rail pass. How do I proceed?
A. If you have an unused, unvalidated rail pass that you would like to submit for a refund, please visit our Cancellation and Refunds page. Be sure to review the refund and exchange policies for your rail pass prior to purchase so you are aware of any penalties or return fees.
When you are ready to mail your rail pass to us for a refund, it is strongly recommended that you send these documents by some type of traceable mail for proof of delivery.
Q. How do I get a promo code?
A. The best way to stay informed of all current promotions and to receive promo codes is to create a user account and to subscribe to our newsletter. All publicly available promo codes can be found on our Deals page. We also issue individual, one time use promo codes at our discretion to customers who are eligible for certain discounts or have participated in certain promotions or marketing activities.
Q. How do I find my train?
A. Finding your train is fairly simple. You’ll see large Departure and Arrival boards located in the center of most stations. Some stations also have TV monitors listing upcoming departing trains.
If you have a train ticket or rail pass with a reservation, simply match the train number and departure time on your reservation or ticket to the train number on the departure board. The platform number where you should go will be listed right next to it.
If you’re traveling with open train tickets or a rail pass and no reservation, then you don’t have a specific train and seat assigned to you. If you’ve done your research in advance, you probably already know the time and train number of the train you want to take, so just look for it on the board. If you decided to show up at the station with the intention of taking the first train departing for where you want, make sure to check with a station agent and find out if that train requires a reservation.
Q. Can I bring my pet on board?
A. Generally, cats and dogs are allowed on trains, though they may need to be contained in a pet carrier or wear a muzzle or leash. Pets are not allowed on some trains in Great Britain, Spain, Ireland, Norway, and Finland. Currently the only animals that are permitted to travel on Eurostar are guide dogs for the visually impaired.
Some trains require advance reservations for pets. Unfortunately, Rail Europe cannot make reservations for your pet. This will need to be done locally. In general, dogs normally travel at half the fare of a second class ticket, payable directly to the conductor.
Q. What types of sleeping compartments or accommodations are available on overnight trains?
A. There are Second class, First class, and on some overnight trains, Premier class accommodations.
In Second class, you can relax in a reclining seat, a ‘couchette’ that is a shared compartment with up to 6 beds, or a compartment with 3 to 4 beds.
In First class, you’ll share a more relaxing locking compartment with one or two beds and a wash basin in the compartment.
Lastly, on some trains, you can book a Premier class ticket for a great night of sleep with private, lockable accommodations for one or two, a private shower and toilet, and includes breakfast and on some trans, dinner.
Sleeping accommodations vary by train type and by route. Be sure to read the product details for the overnight train you’re interested in to see what that train offers in each class of service.
Q. Are there shower facilities on board?
A. Onboard shower facilities vary by car equipment, operating carrier, and the class of service you’re booked in. You can view the details when you search for the train you wish to travel on.
In addition, there may be shower facilities at the rail stations. Typically, you will need to pay a fee to use these showers.