Dutch trains: Regional and Intercity
Regional and Intercity trains serve all major cities and smaller towns in the Netherlands.
- Book up to 120 days in advance
- Regional trains
Dutch trains: Regional and Intercity
Intercity are domestic trains operated by NS, the Dutch national railway, in the Netherlands. The trains, also known as IC, make stops between major cities. Intercity trains exist as single decker and double decker, both equipped with first and second class carriages. Many IC offer free Wi-Fi Internet on board. Seat reservations are not mandatory.
Other regional trains include the Sprinter. They are mostly used to connect major cities to smaller towns. Sprinter trains are mostly modern trains equipped with first class and second class carriages. A double decker version of the Sprinter train is also operated by NS. As in the Intercity trains, seat reservations are not mandatory.
Note: A supplement is needed when travelling on the Amsterdam Schiphol-Rotterdam route with the Intercity direct.
|Main routes||Travel time|
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Dutch trains: Regional and Intercity tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Comfortable seats Spacious seats with a headrest and generous legroom. small>|
|Ergonomic seats Cosy with more legroom, ergonomic seats are ideal to enjoy the trip. small>|
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Common Questions, Simple Answers
Q. Where do I my send train tickets and/or rail passes for refund?
A. We recommend that any documents being returned for refund be sent via traceable mail for proof of delivery.
Please visit our Cancellation and Refunds page for information regarding refunds. If you need further assistance we invite you to send us a message using our Contact Us page.
Q. What ways can a train ticket be issued? Paper? e tickets?
A. There are potentially three ways to receive European train tickets.
Paper tickets: the rail pass or train ticket is physically printed at the Rail Europe fulfillment center and shipped to you.
Print at home e-ticket: the train ticket may be issued as a PDF which may either be emailed to you directly, or retrieved via a web link that is communicated to you at the time of purchase, depending on the rail carrier. You must print the PDF from a computer printer on any regular paper prior to boarding the train. Some e-tickets are delivered with a unique e-ticket confirmation code that is printed on your Rail Europe confirmation email. You must provide this e-ticket confirmation code along with your id to the conductor on board the train.
Print at station e-ticket: you will receive an e-ticket confirmation code (also known as PNR or Passenger Name Record) on your confirmation email, as well as a link to detailed instructions for retrieving your ticket. Use this e-ticket code at a self-service kiosk located at the train station in Europe to print out your actual ticket, prior to boarding the train.
Print at home e-ticket and print at station e-ticket are “electronic” delivery methods requiring no physical shipment to you. This means we can issue you an e-ticket whether you’re still at home or already in Europe.
Please note that all three methods are not always offered for a given train ticket. In fact, many tickets only support one of these issuance methods.
Q. I have my train ticket. Do I also need to buy a reservation?
A. Rail Europe train tickets usually include a reservation whenever possible. In other words, if you’re taking a train that requires a reservation, one will already be included with your train ticket from us. If you’re boarding a train that offers reservations but doesn’t require them, tickets sold on our website will include one, if available, at the time of booking.
For certain trains that offer reservations but don’t require them, it is possible that we do not include a seat reservation with your train ticket. This may happen when we don’t have access to those reservations, which can only be purchased locally. Rest assured that even if this is the case, your Rail Europe train ticket will still allow you to board and sit at any unoccupied seat.
Q. I accidentally deleted the email with the link to print my print at home e-ticket, what should I do?
A. No worries. If you registered on our site and have a Rail Europe user account, you can simply log in and review your most recent booking in your dashboard. The link to reprint your e-ticket is available on this page. If you have not created a Rail Europe user account, you can send us a email at firstname.lastname@example.org, include your booking number and we will resend the link to print your e-ticket.
Q. How do I change my login or password?
A. If you want or need to change your login information for your Rail Europe account, log in with your current login information. Once logged in, please visit your dashboard where you will be able to edit your profile information.
Q. What should I do if I’m unable to print my e-ticket at the station?
A. First, make sure you’re entering the correct information in the self-service kiosk. You need to provide your e-ticket confirmation code, also known as PNR, which is a 6 character letter code (or an 8 character alphanumeric code for British e-tickets) that appears on your Rail Europe booking confirmation email. Any other booking reference (like the Rail Europe booking number) will not work to retrieve your print at station e-ticket.
Don’t attempt to retrieve your ticket using a different method of identification such as swiping a credit card. This will not work.
Although highly unusual, if you’re still unable to retrieve your ticket, go to the ticket counter and seek the assistance of a railway official. Make sure you know your e-ticket number.
If you’re still unable to retrieve your ticket, you may have to purchase a new train ticket. If possible, document the circumstances that prevented you from retrieving your e-ticket. If you purchase new tickets, make sure to keep a copy of the new tickets and the receipt.
Upon your return home, contact our customer relations department and write us a letter indicating what happened. Make sure to provide the new tickets you purchased and the receipt. We’ll review the matter and work things out with you.
Q. What is the Rail Protection Plan™?
A. We offer an exclusive Rail Protection Plan™ that gives you the flexibility to change your train ticket, rail pass, reservation, and select activities with no questions asked. You’ll also be protected in the event of a railroad strike for train tickets, and in the case of loss or theft of paper tickets, rail passes, city passes or tours.
The Rail Protection Plan™ may be added to your booking on the delivery page after adding the products to your itinerary or any time prior to final payment being applied to your booking. (Select city passes and tours are excluded from coverage). The Rail Protection Plan™ fee is non-refundable and non-exchangeable. View the detailed terms and conditions of the Rail Protection Plan™ coverage.
Q. Do I need to buy a train ticket for children or infants?
A. In general, any traveller that will occupy a seat will need to have a train ticket. Children under the age of 4 may travel on your lap, though the exact age can vary by rail company. If you want them to have a reserved seat on a train, that offers or requires a reservation, you would need to pay the same price as an older child on most trains.
Q. Who should I contact with questions about my exchange or refund?
A. You can visit our Contact Us page to send us a message about exchanges and refunds.
In your message, please be sure to include the original booking number, your contact information, and which item(s) you’re requesting a refund for. If you’re requesting an exchange under the Rail Protection Plan™, note this in your email as well.
Q. Are there discounts on train tickets?
A. Yes. Discounts are available for select train tickets. some rail carriers offer advance purchase discounts for those who like to book early. In addition, youth, child, and/or senior discounts are offered by some European rail carriers. When you begin your ticket search, be sure to enter in any applicable passenger data so that we can provide you with the best fares for your journey.