Appreciate the majesty of Switzerland’s diverse landscape on this stunning excursion. Pilatus offers a unique experience with the world’s steepest cogwheel railway, spectacular Dragon Ride
cableway, and modern panorama gondolas. Many travellers feel that the highlight of the tour is the magnificent view from 2,132 metres above sea level. The cogwheel begins at the base of Mount Pilatus in Alpnachstad and runs over uniquely constructed tracks to the summit of the mountain. Depending on snow conditions, this thrilling rail ride operates May to November, beginning at the mountain’s base in Alpnachstad and travelling over uniquely constructed tracks to the mountain’s summit, where a scenic display of over 70 peaks and five lakes await. Treat your taste buds to a culinary delight at one of the fabulous restaurants, or have some fun outdoors by climbing at the biggest suspension rope park in Central Switzerland. Or try some hiking or toboggan sledging. This excursion will leave you with fond, memories of Switzerland’s majestic beauty.
Experience the beauty of Pilatus on the world’s steepest cogwheel railway
- Round trip travel to Mount Pilatus from Alpnachstad by cogwheel railway or from Kriens by panorama gondola and aerial cableway
- Magnificent views from 7,000 feet/2,132 meters above sea level
- Issued as an exchange voucher
- Enjoy Swiss culinary delights and stunning views in various restaurants on the mountaintop
- Children under 6 travel free
- Discount offered with Swiss Travel Pass
Includes round-trip travel from Alpnachstad or Kriens in Central Switzerland to the Pilatus Summit.
- Discounted fares are only valid with a Swiss Travel Pass, Swiss Half Fare Card and Eurail Passes that include Switzerland, please refer to the type of pass you have when selecting your tickets.
- All child rates are valid for children ages 6 -15.
- Children under 6 are free.
- Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note: these children will be required to purchase a ticket.
- Tickets and the Swiss Transfer ticket are not valid for rail pass discounts.
- Exchange voucher for actual ticket within 6 month of date of issue with cashier at the Mount Pilatus Station in Alpnachstad or Kriens.
- Tickets are valid for six months from the date of purchase.
- Prices are subject to change.
- Cogwheel railway operates from early/mid- May to Nov, 2018.
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Common Questions, Simple Answers
Q. Where do I find my booking number?
A. Your unique booking number is located in the confirmation we will email you. If you have created an account, you can also visit your dashboard to see your booking(s).
Please note: this is NOT the number you will use to retrieve your print at the station tickets locally in Europe; please review your invoice for the applicable e-ticket confirmation codes needed to retrieve your tickets.
Q. My credit card has been declined. What should I do next?
A. If your credit card has been declined it’s important to first make sure that you have entered your credit card information correctly. Next, check to make sure that the funds required are available in your account as the transaction may have been declined by your card issuer for this reason.
To protect our customers, we also employ a booking verification system to help us identify and block suspicious transactions. It is possible that certain characteristics associated with your booking or method of payment has triggered an alert with our booking verification system. If you continue to experience difficulty, please contact us via our Contact Us page for assistance. Alternatively, you can also try to use a different credit card.
Q. My group lives large. Can we book an exclusive carriage or charter an entire train?
A. Whether your group is looking to book an exclusive carriage on a scheduled train for their sole use, or wishing to charter an entire train, we can arrange it. Simply fill out a Group Quote form and one of our dedicated group consultants will respond with a quote to fit your groups’ needs.
Q. Do I need to show my passport to board the train?
A. If you’re traveling with a rail pass and this is your very first train trip, you’ll need to present your passport to the railway official at the ticket window to activate your pass, before you board the train.
Please note that there will be no passport control (day or night) when traveling between countries that signed the Schengen Treaty. Not all countries belonging to the EU are part of the Schengen Treaty (e.g. Great Britain, Ireland). On the flip side, some countries that are not part of the EU are part of the Schengen Treaty (e.g. Switzerland, Norway).
Q. Can I use more than one credit card to pay for my booking?
A. Yes. You can enter up to 10 different credit cards for a single purchase. At the time of payment, use the “Add additional card” button to display all credit card options. After entering each credit card’s information, you can modify the amount to be charged to each individual card. You’ll need to make sure that the total charged for all credit cards matches the total of your booking.
Q. What’s the difference between a seat reservation and a train ticket?
A. A train ticket is a travel document that allows you to board a train for a journey, but does not necessarily guarantee an accommodation (seat/sleeper) assigned to you on board. A reservation guarantees you a specific accommodation on a specific train.
In many cases, train tickets are issued as combined ticket and reservation: you receive one travel document that indicates the specific train and seat assignment. This is the case for most high speed trains such as Eurostar, Thalys and TGV, as well as for night trains.
In some other cases, you may receive a train ticket and a separate travel document for your reservation.
By itself, a reservation can never be used to board a train. It must be used in conjunction with an open train ticket, as we’ve just described, or with a rail pass.
Q. My print at station e-ticket was lost or stolen after I printed it. Can I print it again?
A. Unfortunately, print at station e-tickets may only be printed once from the kiosk. In the event of a lost ticket, go to a ticket counter and ask if they can reprint it. If they are unable to, a new train ticket will have to be purchased.
If you purchased the Rail Protection Plan™, you may be eligible for compensation.
Q. I’m leaving for Europe within 3 days and need to buy train tickets or rail passes. What are my options?
A. Some European train operators now offer electronic ticketing. If the train you’re interested in offers this, you can buy a train ticket up until its day of travel and retrieve it locally at the station using your unique e-ticket confirmation code or by printing it at home before you leave.
Currently, e-tickets are only offered on Eurostar, Thalys, Renfe, Talgo, Italo & Trenitalia along with select German, French (including international TGVs), and British trains. This type of ticketing will be available on other routes in the near future. At this time, the only rail passes available as e-passes are the Renfe Spain Pass and Swiss Travel Pass.
All other trains, certain activity vouchers, and rail passes must be issued as a paper document and mailed to you prior to your departure. If you’re leaving within three days, you should contact us via our Contact Us page and we’ll be able to advise whether there’s enough time for you to get your train ticket or rail pass prior to your leaving for Europe.
Q. Do you offer e-tickets?
A. Yes, on certain rail lines. There are two types of e-tickets:
Print at home and Print at the Station
Let’s begin with Print at Home e-tickets, of which there are 3 different types.
The first type of e-tickets are those issued as a PDF’s which will be emailed to you and can be downloaded via a link contained in your Rail Europe email confirmation. You must print the PDF (using a printer) and bring your ticket with you to board the train.
The second type of e-tickets are those that are individually emailed to you. You must print the email (using a printer) and bring it with you to board the train – this is your train ticket. Each ticket will be in a separate email, so if you booked more than one ticket, please be sure you print all tickets that were emailed to you.
The last type of e-tickets are those which have a unique e-ticket confirmation code that is printed on your Rail Europe confirmation email. You must provide the e-ticket confirmation code along with your id to the conductor on board the train.
Next, Print at the station e-tickets!
You will receive a 6 or 8 alpha-numeric e-ticket confirmation code (also known as a PNR or Passenger Name Record) in your Rail Europe confirmation email, which you then enter into a self-service kiosk at the train station in Europe to print out your actual train ticket.
Use this e-ticket confirmation code at a self-service kiosk at the train station to retrieve your ticket. Not all rail lines offer these e-ticket options. Once you have selected a ticket on our website, you’ll be able to choose from its available methods of issuance at checkout.
Q. Is the price for a reservation the same whether I purchase it from you or locally at the station?
A. It depends. The first factor to consider is that if you purchase your reservation from Rail Europe, you will be charged in your local currency, whereas if you buy your reservation locally, you will be charged in local currency. Thus, by buying with us, you’re avoiding bank or credit card fees for foreign currency transactions.
You may find a less expensive reservation offered by the local rail carrier, but those are limited in availability.
Lastly, keep in mind that by purchasing your reservation from us in advance, you’re saving time, avoiding waiting in line at a foreign ticket counter and dealing with a local railway agent for a reservation right before boarding your train.