Enjoy a journey on the Jungfrau Railway, in operation for over 100 years, using the Jungfrau Travel Pass. Choose the pass that best fits your travel plans from 3 to 8 consecutive days. With this pass, you will have access to the entire Jungfrau Railway, giving you the opportunity to explore and be swept away in the majestic scenery. In addition, you can journey to Jungfraujoch, Europe’s highest-altitude railway station standing at over 3,450 metres above sea level. The Jungfrau Travel Pass provides you with everything you need to embrace Switzerland’s natural beauty!
Jungfrau Travel Pass - Top of Europe
Experience the diverse Jungfrau region with one great pass
- The Jungfrau Travel Pass entitles the holder to travel on the Jungfrau Railways network
- Highlight of a one day excursion to Jungfraujoch - Top of Europe
- Issued as an exchange voucher
- Children under 6 travel free sharing adult passenger’s seat
• Includes a choice of a voucher valid for 3, 4, 5, 6, 7 or 8 consecutive days of travel.
• Free travel on the Jungfrau Railways network which includes travel between Interlaken Ost – Lauterbrunnen, Grindelwald - Kleine Scheidegg or Lauterbrunnen.
• Excursion from Eigergletscher to the Jungfraujoch Top of Europe.
• Rail Europe voucher is exchanged for your Jungfrau Travel Pass - Top of Europe.
• Discounted rates are only available with a Swiss Half Fare Card.
• Children under 6 are free.
• Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note: these children will be required to purchase a ticket.
• The excursion from Eigergletscher to the Jungfraujoch – Top of Europe may only be used once only in conjunction with your Jungfrau Travel pass and the Rail Europe voucher must be exchanged at the same time as your Jungfrau Travel Pass voucher. Seat reservations recommended for travel between May - October and can be made at any Jungfraujoch Station.
• The Jungfrau Travel Pass - Top of Europe is valid for travel from April 13 to May 31, 2019 and September 1 to October 27, 2019 (Mid Season), June 1 to August 31, 2019 (High Season).
• Tickets and the Swiss Transfer ticket are not valid for rail pass discounts.
• Vouchers are valid for six months from the date of purchase.
• Prices are subject to change
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Common Questions, Simple Answers
Q. How do I request an exchange through the Rail Protection Plan™?
A. To apply for an exchange under the Rail Protection Plan™, please contact us via our Contact Us page. Rail passes/train tickets/reservations/city passes/tours may be exchanged for the same or new products.
Q. How much luggage can I take on the train?
A. Technically, you’re not restricted in terms of luggage. However, keep in mind that you’ll need to carry your bags through the train station and onto the train. Once on board you’ll need to find a place to put your bag(s). Small and medium sized bags typically fit on racks located above the seats. Larger suitcases and such can be stored in luggage racks found near the train door entrance.
Be aware that you are responsible for your luggage. The railways assume no responsibility in case of loss or theft of baggage carried on board.
When traveling on a Eurostar, Thalys, or TGV train, you are limited to two large items per traveller (one large item per child on Eurostar trains), maximum 85cm (33 inches) in any one dimension, plus one small item of hand luggage.
Your bag(s) must be properly labeled with your first and last name. In general, it’s a good idea to keep luggage tags on your baggage for easy identification.
Q. What fees does Rail Europe charge?
A. Rail Europe charges different types of fees for the services we provide. These fees are waived under certain circumstances. Below is a list of the fees we charge.
Delivery Fee: this fee covers the cost of delivering your travel documents to you, allowing you to relax, knowing that you have everything you need prior to your departure.
Customer Care Centre Fee: this fee is charged only when bookings are made over the phone through one of our Customer Care Centres.
Rail Europe Processing Fee: this fee allows us to continue to provide travellers with a wide range of European rail products to choose from, in addition to offering quality customer support before, during, and after your trip.
Administrative Fee: this fee is charged only for refunds and exchanges. It is 7% of the original train ticket or rail pass price.
Q. Will the conductor take my passport?
A. Conductors will not take your passport during day trips. If your passport does need to be checked, the local border control staff will simply walk through each train car checking each passengers travel documents and hand them back to you.
With overnight trips you’ll generally provide the train attendant with your reservation voucher, rail pass or train ticket, and passport as you board. That way, they can take care of everything with conductors and customs officials so you can sleep uninterrupted through the night.
Q. My Rail Europe train tickets were not accepted by the conductor. What do I do?
A. While all train tickets issued by Rail Europe should be accepted onboard the train, if you should run into any issues, be sure to ask the conductor to stamp your Rail Europe ticket "Not Used" with a written note explaining why this ticket could not be accepted by a railway official. You will want to keep that ticket safe and upon your return home, you can send the original ticket, any replacement tickets and receipts, and a brief letter of explanation to our Customer Relations team.
Please use the Contact Us page to get more information regarding a refund.
Q. Can I share my rail pass with others (family, friends, or charity)?
A. No. Rail passes are strictly personal and non-transferable. A rail pass is valid only upon presentation of a passport. Therefore the name(s) printed on the rail pass must match the traveller’s identification.
Q. How much luggage can I take on an overnight train?
A. There are usually no restrictions on the amount of luggage that may be brought on an overnight train, but there is limited space in the compartment to store the luggage. A small luggage rack and any floor or bed space must be shared among all travellers occupying a sleeping compartment or couchette.
Q. Where can I see the exchange and refund conditions of my train ticket?
A. When browsing fares on our website, you can read a brief description of each fare flexibility level, and then see the full exchange and refund conditions for each fare.
Once you have booked a train ticket with us, its exchange and refund rules will be indicated in your Rail Europe booking confirmation email, as well as printed with your train ticket and/or on the ticket jacket in the case of paper tickets. Please note that train tickets must be received for exchange or refund within the allowed time frame mentioned in the exchange and refund conditions.
Q. Can I take any train that travels between the two cities for which I bought my train ticket, or do I have to take a specific train?
A. The answer depends on what type of ticket was issued for your journey. In most cases, we issue tickets that include a seat reservation whenever required or possible. If your tickets include a reservation, you will need to board the train for which the reservation was issued.
If you were issued a train ticket without a reservation, then yes - you can board any train traveling between the cities for which your ticket was issued. It is always advisable to inquire at the train station whether or not a reservation is needed for the train you intend to board. There are certain countries that we cannot issue reservations for: Portugal, Greece, Hungary, Romania, and other Balkan nations. Reservations may be required but will need to be purchased locally.
Q. What should I do if a strike has been announced in the country I’m traveling to?
A. Typically, a strike only affects a few trains along certain routes. If a strike is called within a country, you may continue your travels if there are train services operating. If your train is affected by a strike, railway officials typically provide accommodations for either alternate train, or in some cases, bus transportation.
If a train is canceled by the railroads due to a strike, and alternate transportation has not been offered or if you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used Due to strike” before the original train departure time. Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
This process will allow you to submit that train ticket/reservation for a refund. Please be sure that all refund requests are received by our Customer Relations department within 30-days of the train departure date.