Enjoy a journey on the Jungfrau Railway, in operation for over 100 years, using the Jungfrau Travel Pass. Choose the pass that best fits your travel plans from 3 to 8 consecutive days. With this pass, you will have access to the entire Jungfrau Railway, giving you the opportunity to explore and be swept away in the majestic scenery. In addition, you can journey to Jungfraujoch, Europe’s highest-altitude railway station standing at over 3,450 metres above sea level. The Jungfrau Travel Pass provides you with everything you need to embrace Switzerland’s natural beauty!
Jungfrau Travel Pass - Top of Europe
- Note that a Low, Mid and High season pricing applies. Click on the terms & conditions link below to check the applicable dates.
Discover breathtaking views on the Jungfrau Railway
• Includes a choice of a voucher valid for 3, 4, 5, 6, 7 or 8 consecutive days of travel.
• Free travel on the Jungfrau Railways network which includes travel between Interlaken Ost – Lauterbrunnen, Grindelwald - Kleine Scheidegg or Lauterbrunnen.
• Excursion from Eigergletscher to the Jungfraujoch Top of Europe.
• Rail Europe voucher is exchanged for your Jungfrau Travel Pass - Top of Europe.
• Discounted rates are only available with a Swiss Half Fare Card.
• Children under 6 are free.
• Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note: these children will be required to purchase a ticket.
• The excursion from Eigergletscher to the Jungfraujoch – Top of Europe may only be used once only in conjunction with your Jungfrau Travel pass and the Rail Europe voucher must be exchanged at the same time as your Jungfrau Travel Pass voucher. Seat reservations recommended for travel between May - October and can be made at any Jungfraujoch Station.
• The Jungfrau Travel Pass - Top of Europe is valid for travel from May 5th to October 21st, 2018.
• Tickets and the Swiss Transfer ticket are not valid for rail pass discounts.
• Vouchers are valid for six months from the date of purchase.
• Prices are subject to change
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Common Questions, Simple Answers
Q. I recently saw a fare on your website that I can’t find anymore. Why?
A. Just like airfares, train fares fluctuate over time. In most cases, the fare you’re quoted on our website is based on current availability at the time of your request. It’s possible that the fare quoted to you has sold out and become unavailable. However, know that the new fare you see on our website is always the cheapest fare offered, based on current availability.
Q. How can I track the status of my refund?
A. To check the status of your refund, you can visit our Contact Us page to send us a message. Please be sure to include your original booking number so that the refund request can be researched.
Refunds processed online for e-tickets are completed immediately. Emails received for e-ticket refunds will be processed on the next business day.
Refunds for paper documents cannot be completed entirely online because your original travel documents must be sent back to us. They will be processed within 1-2 business days after the documents are received by Rail Europe. Our Customer Relations team will contact you once your refund is processed.
Please note that once a refund has been processed, it will take 7-10 business days for it to reflect in your credit card account.
Q. Where do I my send train tickets and/or rail passes for refund?
A. We recommend that any documents being returned for refund be sent via traceable mail for proof of delivery.
Please visit our Cancellation and Refunds page for information regarding refunds. If you need further assistance we invite you to send us a message using our Contact Us page.
Q. Can I use more than one credit card to pay for my booking?
A. Yes. You can enter up to 10 different credit cards for a single purchase. At the time of payment, use the “Add additional card” button to display all credit card options. After entering each credit card’s information, you can modify the amount to be charged to each individual card. You’ll need to make sure that the total charged for all credit cards matches the total of your booking.
Q. My credit card has been declined. What should I do next?
A. If your credit card has been declined it’s important to first make sure that you have entered your credit card information correctly. Next, check to make sure that the funds required are available in your account as the transaction may have been declined by your card issuer for this reason.
To protect our customers, we also employ a booking verification system to help us identify and block suspicious transactions. It is possible that certain characteristics associated with your booking or method of payment has triggered an alert with our booking verification system. If you continue to experience difficulty, please contact us via our Contact Us page for assistance. Alternatively, you can also try to use a different credit card.
Q. What information do I need to provide in a booking to purchase with Rail Europe?
A. We require your name as it appears on your passport (first and last name only), gender, and (in some cases) date of birth. Please note that this same information will be necessary for all travellers in your travel party.
Depending on the type of train ticket you are booking, we may also need a physical mailing address where we can send your travel documents. We send documents using traceable shipping methods, and the package will need to be signed for. In addition, we’ll need a valid email address so we can send you an invoice, and a phone number in case we need to contact you regarding your booking.
Q. Do the train stations offer services to help carry my luggage?
A. Many train stations in Europe have self-service luggage carts that you can use to transport your luggage through the train station. These carts are usually coin-operated and when you return your cart, you’ll get your coin back.
It’s always best to pack light and anticipate that you will need to carry your own luggage. Only a few stations in Europe offer porter services. Also keep in mind that while some stations offer elevators and/or escalators, you may need to carry your luggage up or down stairs to reach the correct train platform.
Q. What is a travel day on a rail pass?
A. A travel day on a rail pass is a 24-hour period, from midnight to midnight, during which you can take as many train journeys as you desire. Since rail passes use calendar days, journeys within 24-hours of each other but on different days will count as two travel days.
Q. Is there a fee to take luggage on a train?
A. In general, there are no luggage fees when traveling by train, however, some rail carriers do restrict the amount of luggage a traveller is allowed to bring, and any additional luggage may be subject to local fees.
On Eurostar, you’re permitted to carry two large bags and one small piece of hand luggage. If you have more than this, an additional fee may be required locally.
Q. What should I do if I am downgraded due to equipment issues, or affected by a traffic disruption or a strike?
A. If your travel is affected by circumstances beyond your control, such as a strike or mechanical problems, the railroad will often put in place measures to compensate travellers.
If a train is canceled by the railroads due to a mechanical issue and alternate transportation has not been offered or you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used Due to Mechanical Issue” before the original train departure time.
Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
Please send the ticket to our Customer Relations department within 30-days from the train departure date so that they can process any applicable refund.