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If you can’t find your email confirmation regarding your booking, Rail Europe can send you another one.

Kindly fill the form with either the email address which you have used for your booking or your booking reference (PNR reference) to receive an email confirmation.:


Questions and Answers

Everything you want to know about the rail products that we offer as well as train travel in Europe is found in our FAQ (Frequently Asked Questions) section.
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Step 1
 Check our FAQs, they will answer about 95 % of your questions.

Step 2
 If you didn’t find the answer in the FAQ’s, please use the short form below


Rail Plus NZ

  • Level 2
  • 6 Kingdon Street
  • Newmarket
  • 111111 Auckland
  • NEW ZEALAND

Opening times

0900-1700 Monday to Friday

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