Slovenia’s train network will get you to most of the destinations within the country.
Summer sales!
Instant savings on your trips in Europe!
Limited promo codes!
Check it out! Conditions apply.
Have a desire to travel to Slovenia? Travel around Slovenia by rail. Visit Ljubljana, capital of Slovenia. Travel from Ljubljana to Maribor in under two hours on the train with a Slovenia Rail Pass.
What you get
Destinations: unlimited travel on the national rail network of Slovenia
Travel : 3 to 8 days within 1 month
Flexible Pass: travel days may be used consecutively or not
Class of service: 1st and 2nd class
Discounts: Child (4-11), Youth (12-25), Friends/Families (2 to 5 people travelling together)
Seat reservation: exclusively available on Rail Europe websites, mandatory on high speed and scenic trains.
" Free travel package: European Rail Map, Timetable, Traveller’s guide
Pass fares
Please note the maximum number of individual passes you can book is 10.
Please note the maximum number of group passes you can book is 5.
Please note the minimum number of group passes you need to book is 2.
Please note that group fares can only be booked per pair.
Please note that some of the selected passenger types are not available for the selected validity, class or pass type.
Prices are displayed in NZD.
Consult the table below for the best suitable fares. Select the travel period of your pass (e.g. 4 days within 2 months) and your class of service. Note: Check the box below to benefit from Friends/Families Fares if all parties are guaranteed to travel at the same time. Otherwise, leave the box unchecked. The total price for your selection will be displayed. Add to cart to proceed with your purchase.
GENERAL DESCRIPTION Any person living in a non-European country can use a pass. However the person should be a resident, i.e. she/he must be living more than 6 months in Africa, Oceania, Asia and Middle East or America (south). Please note that residents of Russia and Turkey are not eligible for a Slovenia Pass. This pass offers unlimited travel on the national rail network of Slovenia.
CONDITIONS OF USE Pass must be validated (stamped at the train station) within 6 months of the issuance date.
AFTER SALES A 15% cancellation penalty applies to completely unused and unvalidated passes returned within 1 year of issue date. Partially used, lost or stolen passes are non-refundable.
How to activate my pass?
You must activate or validate your Rail Pass at the train station. A railway staff will write down the first and last day of validity on your pass and will stamp it. This procedure must be done before using your Rail Pass, whether it is a Flexi Pass or a Regular Pass. Click on the link to view the features that are necessary to activate a
Slovenia Pass
Who can get
Non European permanent residents from Algeria, Morocco, Tunisia, and Turkey (for more than six months) are eligible to purchase or use a Eurail Pass.
How to use
Validation
Passes must be validated within 6 months of issuing date by a railway official in one of the countries mentioned on the Eurail One Country Pass (station’s desk) who also fills in the passport number
Passes must be validated prior to boarding 1st train (All parties must be present when validating a Saverpass)
The date of travel has to be entered in the correct way before boarding the first train, by the traveller, in the corresponding box of the calendar
7:00pm rule
If a direct overnight train starts after 7:00 p.m. on a validated Eurail Pass, the pass holder must enter the next day’s date on the pass, provided it falls within the validity of the pass, except for ARTESIA Paris - Roma night train
If an overnight train starts before 7:00pm on a validated Eurail Pass, the Pass holder has to fill in two days on the pass: the starting day’s date AND the arrival day’s date on the pass, provided it falls within the validity of the pass.
Each time before boarding a train, bus or boat, it is important that passengers record their trip in the Travel Report on the Pass cover (in blue or black ink). If passengers travel without having entered the trip in the Travel Report, they risk a fine and payment of a full fare ticket.
Bonuses
Benefit from bonuses in selected countries and tailor-make your tour in Europe with Eurail Regional Pass. Hotels discount, reduced boat crossing, buses, museums... your Eurail Pass allows you a wide range of negotiated offers in 15 countries in Europe so that you will fully enjoy the journey!
Travel destination
The passenger railroad network covers 1,201 km of which almost half are electrified tracks.
A. First class on the Talgo 200 offers large, comfortable reclining seats, friendly staff to serve you drinks and light snacks at your seat and major routes have audio and video programs at your seat.
Second class on the Talgo offers generous legroom, bar-buffet car offering a complete selection of food and beverages for purchase and major routes have audio and video programs at your seat.
A. Passes are non-transferable as travelers name appears on the Railpass, and are valid for 6 months from date of purchase, which offers you the opportunity to reschedule your trip.
A. Your Eurail Italy pass must be validated at a ticket window at a larger train station in Italy only. A railway official will fill in the first and last day of validity and your passport number, and will stamp your Eurail Italy pass, so that it is valid for travel.
A. Train stations in Europe are very accessible and easy to find. Although the physical train station addresses are generally not listed, the stations are centrally located within the city and accessible with the cities public transportation system or taxi.
Check with hotel concierge to give you the best directions from your hotel. Taxi drivers know how to get your to your station fast and worry free.
A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.
A. No, Eurostar does not transport cars. You can transport your car on Le Shuttle, which carries cars through the Channel Tunnel. For reservations with Le Shuttle, please call 08705 35 35 35 or at www.eurotunnel.com.
A. On-board Frecciarossa trains, the official luggage allowance is two large bags or suitcases and one piece of hand luggage. It’s enough to enjoy a very long trip and explore the richness of Italy.
A. TGV Lyria is a high speed train and requires a compulsory reservation. Special pass holder fares are available if you carry a Eurail Pass covering France or Switzerland, Swiss Pass or France Rail Pass but subject to limited availability.
A. A saver pass is a discount rate for a group of 2-5 passengers traveling together at all times. All names will be printed on a single pass, therefore passengers will not be able to travel independently.
A. Thalys trains offer two classes of travel: 1st class with Comfort 1 and 2nd class with Comfort 2. In Comfort 1, reclining seats will offer you a high level of comfort. Sockets for laptop or mobile phone are also available on some carriages as well as free newspapers on major routes. Wi-Fi is free in Thalys Comfort 1 and in 2nd class with flexible tickets. In 2nd class (Comfort 2), you will get access to a bar-buffet car offering food and refreshments for purchase. Wi-Fi is available at an additional cost in second class for more restrictive tickets.
A. 1st Class seats often recline, there are fewer seats per car, and there is more space for luggage. On some high-speed trains, the price of a 1st Class ticket includes a meal. 1st class is generally quieter with more business and adult passengers.
2nd Class accommodations are less expensive, but not as spacious, as there are more seats per car.
For trips over 2 hours we recommend that you book 1st class.
A. No, there are no student discounts. Discounts are offered to youth travelers instead. A youth traveler is any traveler who is 25 years of age or younger.
A. Taking an overnight train is like adding a touch of adventure to your trip! Depending on the type of compartment you reserve, you will either be bunking with new found friends, or sharing a private room with your travel companions.
Remember, you are on a train so the amount of space in each overnight compartment is not overwhelming. If you have booked a private sleeper, you will have more room to move around in and store your belongings.
Please note that on some overnight trains you can expect to have your passports collected by railway officials on the train. This is primarily for your security. Your passport will be guarded overnight and then returned to you in the morning.
A. To begin using your pass, go to the ticket window at the rail station before boarding your first train and have a railroad official enter the first and last day of the validity on your pass. The railroad official will also stamp your pass and you will have to show your passport.
A. First class on the TGV East offers ergonomic reclining seats with head and foot rests, non-smoking coaches, individual power outlets, reading light, ability to book a taxi for your arrival with staff on the train and a restaurant car offering a selection of food and beverages for purchase.
Second class on the TGV East offers ergonomic reclining seats with head and foot rests, non-smoking coaches and a restaurant car offering a selection of food and beverages for purchase.
A. With a Eurail Italy pass, you can travel on all trains from Trenitalia, the Italian railway company. Just bear in mind that reservation is compulsory on-board Frecciarossa, Frecciabianca, Frecciargento, and Eurostar trains. Overnight trains also require reservation of the sleeping compartments.
A. You can use your Eurail Select pass on the national rail networks of the adjoining countries chosen when buying your Eurail Pass. Here is the list of the countries participating to the program: Austria, Benelux, Bulgaria, Croatia-Slovenia, Czech Republic Denmark, Finland, France, Germany, Greece, Hungary, Italy, Montenegro-Serbia, Norway, Portugal, Republic of Ireland, Romania, Spain, Sweden, Switzerland.
A. Your payment details will be encoded and sent using a secure connection. You can check the security details by clicking with your right mouse button on the payment page and then selecting ‘Properties’.
A window will pop up containing all connection data. The ‘Connection’ field shows that an SSL connection is used. Your credit card information, including the number and expiration date, will not be stored.
A. You can print your Thalys ticket directly from your printer at home or retrieve it from the self-service machines available in FRANCE ONLY before boarding your Thalys train.
A. Special amenities for disabled travelers are offered on trains and at many train stations, and are clearly indicated with pictograms (for telephones, toilets, elevators, etc.).
Special equipment is also available for use by handicapped passengers. This equipment must be reserved locally in advance. Be sure to specify if you need personal assistance (whether with a wheelchair, boarding, etc.).
A. Train stations in Europe are very traveler friendly. Once arriving to the station there are large Departure and Arrival Boards located in the center of the most stations. Match the train number and departure time on your reservation / ticket to the train number listed on the departure board. Once you have found your train on the Departure Board, you will find a platform number where your train will be departing from.
Upon arriving to your your platform and you will notice that each car (also known as a coach) number on the train is clearly indicated on the side of each coach. Check your reservation / ticket for your car/coach number. You notice the class of service will also be listed in addition to the car/coach number on the side of the train.
Once onboard the train, you will find that similar to an airplane each seat is clearly labeled with a number. Match the seat number on your reservation / ticket number to seat number in the train car / coach.
Train stations in Europe have international pictograms that are easy to understand and are used in international airports. These pictograms will assist you once you arrive to the station.
If you still have difficulty in finding your train, the stations staff can always help point you in the right direction.
A. You can request 2 passengers in a double compartment. If there are no Double compartments available, you can then book a shared T3 but keep in mind, the third bed will be occupied by another passenger.
A. You can print your tickets from the convenience of your home or you can retrieve them from self-service machines in London St Pancras, Brussels Midi or Paris Nord station before boarding your Eurostar train.
A. Check-in is usually open 30 minutes before AVE train leaves and is closed 2 minutes before departure. Also, bear in mind that ticket control and passport checks will occur before boarding AVE Trains. For travellers carrying Eurail Pass including Spain – just remember that you need to validate your pass prior to boarding AVE trains and get a reservation.
A. You can print your Lyria ticket directly from your printer at home or, alternatively, you can retrieve it from the self-service machines available at the train stations in France only before boarding your Lyria train.
A. Swiss passes must be validated within 6 months of issuing date by a railway official in Switzerland (station’s desk) who also fills in the passport number. Swiss passes must be validated prior to boarding the first train.
A. Business Premier class is dedicated to serving the business traveler with its superior service. Business travelers can expect a nonsmoking car, fast lane check-in, use of the Executive Lounges, breakfast or a 3-course lunch or dinner with choice of entrée and wine, complimentary drink, newspapers, Wifi access in the terminal and lap top sockets on board the train.
Leisure Select tickets provide complimentary food (including a 3-course dinner), beverages, and newspapers while you relax in your reclining seat.
Full Fare tickets gives you access to the Eurostar Lounge.
Standard Class offers comfort, convenience, and value. Enjoy the bar car, or purchase snacks and refreshments from the trolley cart when it comes to your seat.
A. Yes, depending on the country you are traveling in. Generally there are local trains that travel the same route as high-speed trains, however they generally take much longer to travel the same route. You will need to weigh the cost of a reservation compared with the time it will take to travel the same route.
Example: Lyon to Marseille is generally about 1 hour 45 minutes on the TGV. A local train for this same route would be about 3 and half hours.
A. Pass/ticket holders must file a police report within twenty-four (24) hours of the incident.
Pass/ticket holders may purchase a replacement rail pass or rail tickets in order to continue with his/her travel plans.
Upon return to your country, pass/tickets holder must submit a request to Rail Europe within thirty (30) days including a police report, replacement passes or tickets purchased abroad, airline tickets to/from Europe. A brief explanation of the situation is also necessary to better evaluate the traveler request form.
A. Many trains such as the Eurostar offer discounted tickets for advance purchase. These fares have limited availability and sell out quickly. To receive the best price on the train you want to travel on you should purchase your tickets prior to your departure so you can avoid fully booked trains.
A. TGV offers two different classes of travel: 1st and 2nd class. Larger seats that recline electronically, power sockets for laptop or mobile phone and access to the bar buffet car are among the main features you will find in TGV first class. In second class, you will enjoy comfortable seats with also an access to the bar-buffet car where you can choose from a vast selection of dishes and beverages.
A. Lyria trains offer two different classes of travel. In First class, a delicious cold at-seat meal is offered to you, no matter what time you travel. A large selection of Swiss, French, international magazines and newspapers are also available for your perusal. Onboard taxi booking service is also available from Monday to Friday. Comfortable seats will welcome you in Second class where you can also enjoy the convenience of a bar-buffet car.
A. Your railpass covers you to the border city of the country you are traveling in. You will need to purchase additional tickets to travel in any country not covered on your pass.
If you are planning to travel to more than one city, you may want to consider upgrading your pass to cover an additional country.
A. A consecutive-day pass provides unlimited rail travel on any day or all days for the duration of the pass. A flexipass is valid for a specific number of days within a longer period.
A. Unfortunately, you cannot request a forward-facing seat. Trains generally pull into a station in one direction, and pull out in another direction and seat positions change, depending on the train.
A. This depends mainly on what Eurostar ticket you have. Business Premier passengers can check-in just 10 minutes before departure whereas Standard Premier and Standard passengers need to check-in 30 minutes before departure. To ensure you have time to go through the security checks and passport control, we would recommend you arriving at the station at least 45 minutes prior to your scheduled departure with Eurostar.
A. Dining cars are available on most long distance trains. Normally, you can just walk into most dining cars, sit down, and eat without a reservation, but you are welcome to make a reservation for a meal when mealtime is busy, or when the train attendant announces the opening of the dining car. If your train does not have a dining car, it is likely to offer passengers a buffet bar car. On local trains, there may be an attendant with a snack cart who travels from car to car, selling snacks and beverages.
Train Dining cars are part of the train experience and is unrivaled by any other means of transportation. In some trains the quality of the food and the wine is up to the standard of a gourmet restaurant.
A. A Swiss pass enables you to travel free of charge in the Swiss public transport services whereas a "point to point" ticket is a rail ticket valid on a specific route, between two city stations.
A. In Comfort1 (First class), drinks and meal are included in the price of your Thalys ticket and served at your seat. Meal includes a choice of drinks, cold starter and main course, but also bread and dessert. In Thalys Comfort 2 (second class), you will get access to a bar-buffet car which offers a variety of food and refreshments.
A. A travel day is any travel between 12 midnight on one day to 12 midnight of the following day (i.e. a 24-hour period). On each travel day, you can take as many trains or participating ferries as you wish.
A. Eurostar offers 3 classes of service: 2 for 1st class and 1 for 2nd class.
Business Premier which offers priority express check-in at the terminals, a dedicated ticket desk for check in, access to the Eurostar Executive lounges, spacious reclining seats with generous legroom, wifi access at the terminals, a dedicated coach for business travelers, complimentary newspapers, 3-course meal with refreshments at your seat.
Leisure Select offers spacious reclining seats with generous legroom, complimentary newspapers, and 3-course meal with refreshments at your seat.
Standard class (2nd class) offers generous legroom and access to a bar-buffet car where a selection of food and beverages are available for purchase.
A. If you board a direct overnight train that departs after 7:00pm, then you use only 1 day on your pass. However, when marking the day of use for that train, be sure to mark the next day’s date.
If your overnight train requires a train change before midnight, then you will use 2 travel days.
A. The AVE offers 2 first class options they are called Club class and Preferente class.
Club class on the AVE offers access to the AVE lounges at the rail stations, large comfortable reclining seats, a selection of video and audio programs at your seat, and friendly staff serves you drinks and light snacks at your seat. This class of service offers tables for each seat.
Preferente class on the AVE offers access to the AVE lounges at the rail stations, large comfortable reclining seats, a selection of video and audio programs at your seat, and friendly staff serves you drinks and light snacks at your seat.
Tourist class (2nd Class) on the AVE offers generous legroom, a selection of video and audio programs at your seat and a bar-buffet car offering a selection of food and beverages for purchase.
A. Also known as the red train, Thalys trains link Paris to the gems of Northern Europe: Brussels in 1 hour and 22 minutes, Amsterdam in 3 hours and 18 minutes, and Cologne in 3 hours and 14 minutes. On a seasonal basis (from the end of December till mid - April), Thalys Snow travels from Brussels Midi to the ski resorts in Chambéry, Albertville, Moutiers, Aime-la-Plagne, Landry and Bourg-St-Maurice, every Saturday without any stops.
A. No, but you are eligible for a passholder fare on Eurostar, which travels from Paris or Brussels to London. For travel in Great Britain we offer BritRail products to help you travel around the country.
A. Yes, non-smoking cars are available on all trains. Most high- speed trains are now completely non-smoking and all reservations are requested in non-smoking coaches when both options are available.
There is no smoking on all trains in France, Italy, Norway, Germany, Austria, Sweden, Belgium, Netherlands, Luxemburg, and Switzerland.
A. We are unable to ship tickets purchased on Raileurope outside of your country of residence. We recommend that you have all travel documents in hand before departing from your country of residence.
A. The prices of accommodations on an overnight train are dependent on a few factors:
1. The expense of the ticket
2. The type of train you will be traveling on
3. The type of compartment you wish to sleep in
Similar to Day trains there are different levels of overnight trains. Typically, during the day, high-speed premier trains are more expensive then local services that travel at a slower speed, and offer fewer services on-board. For night trains longer International journeys are more expensive as they tend to be nicer trains, offering the traveler more services.
A. The term "Gender Specific" means that these compartments will not allow male and female passengers to travel in the same compartment. The exception to this condition is if you and your travel companion(s) intend on using all beds within the compartment.
Trains in which this condition applies are: Elipsos, CNL, Lusitania, Spanish Night trains.
A. Depending on where you are traveling, there are two different rules regarding overnight travel. Some trains allow travelers departing after 7 PM to mark only the following day on the pass, meaning that only one travel day will be used. However, other trains will require that this travel use 2 days on your pass. It is recommended that you check the rules included in the ticket jacket included with your pass for more specific information.
A.Yes! It is now possible to pay your train tickets or pass with several credit or debit cards. The number of cards, which can be used for a transaction, is limited to three. The credit or debit cards which are accepted by Rail Europe websites are Visa, Visa Electron, Master Card, Maestro, Amex et JCB. Please note the availability of those payment services depends on the customer’s country of residence.
A. Yes. If you’re on Turista class, you could buy some nice snacks and beverages to a bar buffet car. On Ave First class, a catering service will deliver you some meal and beverages directly to your seat. You could also get access to an A la Carte service at seat and even a bar service.
A. Most major train stations have lockers or luggage storage available at an additional cost. Make sure you have some change available if you are planning to use a locker.
A. Many passes offer travel days that are flexible. The 4 days of travel allow the traveler to choose the days that they want to travel in a 2 month time period.
Example: If a pass is valid from July 1 to August 31. The traveler can then select 4 dates to travel on the train from July 1 to August 31. The days can be consecutive or non consecutive.
A. Your Eurail Select pass must be validated by a railway official in one of the countries mentioned on the Eurail Select Pass (station’s desk) who also fills your first and last day of travel in the passport number.
A. Like most high-speed train services, you’ll need to reserve a seat to travel on Frecciarossa trains. For holders of Eurail Global Pass, Eurail Select Pass (including Italy) / Eurail France-Italy pass / Eurail Greece-Italy / Eurail Italy Pass, just remember that you need to validate your pass before boarding a Frecciarossa train.
A. On all domestic routes in France and all international routes that depart from France. When traveling round trip on an international route you will need to print both tickets before you depart.
A. Reservation is compulsory on TGV and if you are a pass holder, you still need to buy a TGV ticket. Among the passes available on TGV, you’ll be able to choose between Eurail Global, Eurail Select Pass or Eurail two country pass including France. France Rail Pass and France Rail Pass Premium are also among the possible options and offer last minute "Easy Access" reservations.
A. Located in the middle of the train (carriage 4 or 14), TGV Lyria bar provides a service for tasty snacks and meals: sandwiches, hot/cold local dishes, salads, children’s menu, hot and cold drinks, treats are available to eat at the bar or take away. In First class, you can also enjoy the convenience of Lyriapremière service at seat.
A. All 1 st class passes are valid for travel in all sleeper accommodations. If you have a 2 nd class pass, you are able to travel in T3 compartments and couchettes. Some T4 compartments are offered in 1 st and 2 nd class. Please be sure to check the details of the fare for the train you wish to travel on to determine what class the T4 is offered in.
A. Reservation is only compulsory for ICE Trains called ICE Sprinter as these trains have special services such as a meal and newspaper. Here is the list: Hamburg HBF - Frankfurt HBF, Frankfurt HBF- Berlin HBF, Berlin HBF - Frankfurt HBF, Hamburg HBF – Koeln HBF and Koeln HBF – Hamburg HBF.
Passes valid to travel within Germany cover Eurail Global and Select Passes including Germany / Eurail Germany-Benelux Pass / Eurail Germany-Denmark Pass / Eurail Germany-France / German Rail Pass.
A. TGV trains offer a buffet car where you can find a vast choice of hot and cold meals. Drinks and snacks are also available at vending machines on all TGV trains. You are also allowed to bring your own food and drink onto the train.
A. Finding Train Tickets and Schedules can be accomplished with just a few simple steps.
First click on the "Train Tickets" section, located on the top of any page.
There you will find a form asking for your departure city and arrival city and the date that you would like to travel.
You will also be asked the approximate time that you want to travel (morning, afternoon or evening).
If you would like to book a round trip ticket, just click on the "Round Trip" option and provide the information for your return trip on the same page.
Once all of your information has been entered and you have clicked "Search" you will be presented with a number of results to choose from.
First, you will want to look through the times offered to see what the best schedule for your travel.
Once you have chosen a schedule, you should begin to look at the prices that are offered.
Fares are typically broken down into categories, Business, Flexi First, Best Price First, Flexi Second, Best Price Second and Super Saver. Best Price First and Best Price Second are classes tickets being more restrictive in terms of flexibility. Flexi First, Flexi second and Business are classes offering more flexibility.
Although these classifications do apply to several different train types, it is always recommended that you click on the "Details" link under each fare type to show the specific refund and exchange rules for that price.
Once you have decided on the train and fare that you would like to purchase, click on the "select" link, which will take you to the passenger selection page.
Once you have input your passenger information you can choose to continue shopping or proceed to the checkout process.
A. Like most high-speed trains in Europe, you need to make a booking when travelling with Thalys. Passholders with passes covering the whole Thalys route (Eurail Global Pass, Eurail Select Pass including France, Benelux or Germany, depending on the route, Eurail and Benelux-France) benefit from special Passholder fares. Just bear in mind that some passes covering partially the Thalys sector like France Rail Pass but also Eurail passes including Benelux-France / France-Germany / France-Italy / France-Spain / France-Switzerland / Benelux also offer special Passholder deals. German Rail Pass is not valid on Thalys routes to Germany.
A. Frecciarossa trains offer two classes of travel: first class and second class. First Class ticket holders will receive a welcome drink, a snack and a daily Italian newspaper. Either travel class you may choose, you will be able to surf the Net on Frecciarossa trains using a USB key or any other portable device equipped with a Wi-Fi antenna.
A. TGV Lyria offers direct, high speed services between Paris-Gare de Lyon, Dijon and cities such as Geneva, Lausanne, Basel, Neuchatel, Bern and Zurich. During winter, TGV Lyria snow train connects you directly from Paris to the charming resorts of the canton of Vaud (including Château-d’Oex, Leysin, Les Diablerets and Villars) and Valais (Verbier, CransMontana, Leukerbad, Saas-Fee and Zermatt, among others).
A. The standard of amount of luggage is 2 large items per person. Trains have either overhead storage racks throughout the car, storage room behind the back of your seat or luggage areas at the end of the car. There is no porter service available and all passengers are responsible for putting their own luggage on the train.
Note: Luggage kept by the passenger and placed in the luggage racks remains under the sole responsibility of the traveler. The railroads assume no responsibility in case of loss, damage, or theft.
A.Refund policies for tickets will vary depending on the type of train and fare that are booked. Please check the "details" tab of each fare to obtain specific refund information for the fare you are purchasing.If you have already purchased your tickets, please review the terms and conditions that came with your documents.
Except for PayPal, for which the amount can be reimbursed automatically on the PayPal account. For all the other payment services, a BIC (Bank Identifier Code) must be sent to receive the reimbursement of your purchase.
A. We offer an exclusive Rail Protection Plan that provides compensation to you in the case of loss or theft in Europe. The nominal fee is a small price to pay for some big peace-of-mind. The complete policy can be reviewed under "About Us".
Note: The Rail Protection Plan fee is non-refundable and non-exchangeable.
A. Eurostar Direct Services can connect you directly from London to Paris, but also Brussels, Lille, Disneyland Paris and on a seasonal basis to Avignon in summer and to the French Alps during winter with a single weekly connection.
A. Frecciarossa trains offer a full sit-down restaurant service, with a regularly changing menu of traditional Italian dishes. The restaurant is very modern and elegant. Alternatively, Frecciarossa trains also feature a coffee bar service offering fresh sandwiches, snacks, desserts and hot and cold beverages.
A. We are not able to sell rail passes or tickets to residents of Europe, the UK, Morocco, Turkey or any of the countries of the former Soviet Union. If you are a resident of these countries, we will not be able to sell you one of our passes.
If you are a citizen of any of these countries, but are a resident of another country, we are able to sell the rail pass or tickets to you. Passes are based on residency not citizenship, and the country of your residence will be printed on the rail pass.
A. No. You need to buy your Eurail Italy pass before travelling to Europe. Just remember that Eurail passes, including Eurail Italy pass, can be bought up to six months in advance of your travel date.
A. There are no check-in or customs procedures before boarding ICE trains. Just be aware that for international destinations, ticket control and passport checks will occur on boarding the train. And if you are a pass holder, just remember that you have to validate your pass prior to boarding the ICE trains.
A. No. A ticket allows you to board the train, but does not guarantee you a seat. You must make a seat reservation to have a guaranteed seat on the train.
NOTE: On certain trains tickets and reservations are sold together as one ticket.